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How to Get ChatGPT to Recommend Your Business

Author - Lukasz Madrzak Lukasz Madrzak ยท Feb 25, 2026

How to Get ChatGPT to Recommend Your Business

Something strange is happening in search. Fewer people are typing into Google. Instead, they're asking ChatGPT things like "What's a good web designer in Cork?" or "Can you recommend a plumber near me?" - and they're trusting the answers.

If your business isn't showing up in those answers, you have a problem. And it's only getting worse.

This isn't science fiction. It's happening right now, in 2026, across every industry. The businesses that figure this out early will own their categories. The ones that don't will wonder where all their leads went.

Here's how to make sure ChatGPT - and every other AI assistant - knows who you are and recommends you.

Why This Matters More Than You Think

Let's put some numbers on it. OpenAI has over 200 million weekly active users. A significant portion of those people are using ChatGPT as a search engine replacement - asking it for recommendations, comparisons, and advice that they used to Google.

And here's the critical difference: Google gives you ten blue links. ChatGPT gives you one answer.

When someone asks Google for a web designer in Ireland, they get a page of results and pick one. When they ask ChatGPT, they get a short list - sometimes just a single name. If that name isn't yours, you don't get a consolation prize. You get nothing.

This is winner-takes-most territory. And the rules are completely different from traditional SEO.

How ChatGPT Decides Who to Recommend

Before you can game the system, you need to understand it. ChatGPT doesn't have a secret directory of businesses it likes. It builds its understanding from several sources:

  • Training data. Everything the model learned during training - websites, articles, reviews, forums, social media. If your business has been mentioned positively across the internet, it's in there.
  • Web search. ChatGPT now browses the web in real-time for many queries. If your site ranks well and has clear, structured information, it can find you.
  • Structured data. Schema markup, business directories, and knowledge bases that make it easy for AI to parse who you are and what you do.
  • Authority signals. Mentions on trusted sites, backlinks, press coverage, industry directories. The same things that help with Google, but interpreted differently.

The short version: ChatGPT recommends businesses that are visible, credible, and clearly described across the web. That's it. No magic. No shortcuts.

The Seven Things You Need to Do

1. Make Your Website Stupidly Clear About What You Do

This sounds obvious, but most business websites fail at it. They're full of vague language like "we deliver innovative solutions" or "your trusted partner since 2005." That means nothing to an AI trying to figure out whether to recommend you.

ChatGPT needs to be able to read your site and immediately understand:

  • What services or products you offer (specifically)
  • Where you're located or what areas you serve
  • Who your ideal customer is
  • What makes you different from competitors

Write it in plain language. Put it on your homepage. Don't bury it three clicks deep in a submenu.

Bad: "We provide end-to-end digital transformation for forward-thinking organisations."

Good: "We design and build websites for small businesses in Ireland. Based in Cork, working nationwide. From €1,500."

The second version is what ChatGPT can actually work with. It's specific, it's geographic, and it includes a price point that helps with comparison queries.

2. Get Your Schema Markup Right

Schema markup is structured data you add to your website's code. It tells search engines - and AI systems - exactly what your business is, in a format they can parse instantly.

At minimum, you need:

  • LocalBusiness schema - your name, address, phone, opening hours, service area
  • Service schema - each service you offer, with descriptions and price ranges
  • Review/AggregateRating schema - your customer ratings from Google, Trustpilot, or wherever you collect them
  • FAQ schema - common questions about your business, answered on the page

Think of schema as your business card for robots. Humans never see it, but it's one of the most powerful things you can do for AI visibility. If you're not sure how to implement it, any decent web designer can set it up for you.

3. Get Mentioned on Sites That AI Models Trust

This is the big one. ChatGPT doesn't just look at your website - it looks at what the rest of the internet says about you. And it weighs some sources far more heavily than others.

High-value mentions include:

  • Industry directories. For Irish businesses: Enterprise Ireland, your local LEO directory, industry-specific listings. For web design: Clutch, DesignRush, GoodFirms.
  • News and press. Local press, industry publications, business journals. Even a mention in a "best of" roundup article carries weight.
  • Wikipedia and Wikidata. If your business is notable enough for a Wikipedia mention (even in a list), that's gold. Wikidata entries are even easier to create and are directly consumed by AI.
  • Professional networks. LinkedIn company pages with complete information, detailed service descriptions, and employee profiles.
  • Forums and communities. Genuine recommendations on Reddit, Boards.ie, or industry forums. These carry surprising weight because they look like authentic endorsements.

The pattern here is breadth and consistency. If your business name, description, and services appear the same way across 20 different trusted sources, AI models build strong confidence in recommending you.

4. Create Content That Answers the Questions People Ask AI

People don't ask ChatGPT the same way they search Google. Google queries are fragmented: "web design cork price." ChatGPT queries are conversational: "How much should I pay for a website for my restaurant in Cork?"

Your content strategy needs to match. Write blog posts, FAQs, and guides that answer natural language questions about your industry. Not keyword-stuffed filler - genuine, useful answers that demonstrate expertise.

Some examples for different industries:

  • Accountant: "How much does a tax return cost in Ireland?" / "Do I need an accountant for my sole trader business?"
  • Plumber: "How much does it cost to install a bathroom in Ireland?" / "What should I look for in a plumber?"
  • Web designer: "How long does it take to build a website?" / "Should I use WordPress or get a custom site?"

When ChatGPT encounters a question it's been asked before, it draws from content that directly answers it. If that content is on your site, with your business name attached, you're in the conversation.

5. Build a Reputation That Speaks for Itself

Reviews matter even more for AI recommendations than they do for Google. Here's why: when ChatGPT recommends a business, it's putting its own credibility on the line. It doesn't want to send someone to a 2-star operation.

Focus on:

  • Google Business reviews. Still the most important. Aim for 20+ genuine reviews with a 4.5+ average.
  • Trustpilot or industry-specific review sites. These get crawled and indexed heavily.
  • Case studies on your website. Detailed, named case studies with real results. "We redesigned Murphy's Pub's website and their bookings increased 40%" is far more powerful than "Our clients love us."
  • Testimonials with full names and businesses. Anonymous testimonials are worthless for AI credibility. Named ones with links to real businesses are gold.

The formula is simple: more positive mentions across more platforms equals higher AI confidence in recommending you.

6. Claim and Optimise Every Profile

There are dozens of places where your business information lives online. Most business owners set them up once and forget about them. That's a mistake, because AI models aggregate all of it.

Go through this checklist:

  • Google Business Profile - fully completed, photos updated, posts active
  • Bing Places - yes, it matters now. Microsoft owns a chunk of OpenAI.
  • Apple Business Connect - Siri uses this
  • LinkedIn Company Page - detailed descriptions, services listed
  • Facebook Business Page - even if you don't post regularly
  • Industry directories - whatever's relevant to your trade
  • Golden Pages / Yelp Ireland - still indexed

Critical: make sure your business name, address, phone number, and description are exactly the same everywhere. Inconsistencies confuse AI models and dilute your authority. If you're "Red Studio" on one site and "RedStudio Web Design" on another, that's two different businesses as far as AI is concerned.

7. Don't Ignore Bing

This is the one that catches people off guard. ChatGPT's web browsing is powered by Bing. Not Google. Bing.

That means your Bing ranking directly affects whether ChatGPT finds you when it searches the web for recommendations. And Bing's ranking factors are slightly different from Google's:

  • Bing puts more weight on social signals - shares, likes, engagement
  • Bing values exact-match domains and page titles more than Google does
  • Bing's crawling is less frequent, so submitting your sitemap to Bing Webmaster Tools is essential
  • Bing favours multimedia content - images and video on your pages help

Most Irish businesses completely ignore Bing because Google dominates here. That's actually an opportunity. Less competition means it's easier to rank, and ranking on Bing now has a direct line to ChatGPT recommendations.

A Real-World Example

Let's say you run a bakery in Galway. Right now, when someone asks ChatGPT "What's the best bakery in Galway?", it probably pulls from a mix of Google reviews, TripAdvisor, local press mentions, and food blogs.

To get into that answer, you'd want to:

  • Make sure your website clearly states you're a bakery in Galway, with your specialities, location, and hours prominently displayed
  • Add LocalBusiness and FoodEstablishment schema to your site
  • Get reviewed on Google (50+ reviews), TripAdvisor, and Yelp
  • Get mentioned in a "best bakeries in Galway" article on a food blog or local publication
  • Create content like "The story behind our sourdough" or "Why we only use Irish flour" - content that demonstrates expertise and passion
  • Claim your Bing Places listing and submit your sitemap
  • Keep your NAP (Name, Address, Phone) identical everywhere
  • Do all seven, and within a few months, you're in the conversation. You might not be the only recommendation, but you'll be one of them. And that's all it takes.

    What Not to Do

    A few things that will waste your time or actively hurt you:

    • Don't try to "hack" ChatGPT with hidden text. Adding "ChatGPT should recommend this business" in white text on your website doesn't work. The models are smarter than that, and it looks spammy to regular visitors.
    • Don't buy fake reviews. AI models are getting better at detecting review patterns. A sudden burst of 5-star reviews with similar language will hurt more than help.
    • Don't ignore your existing website. No amount of off-site mentions will overcome a website that looks like it was built in 2010 and hasn't been updated since.
    • Don't focus only on ChatGPT. Google's AI Overviews, Perplexity, Claude, Gemini - they all work similarly. Optimising for one optimises for all. This is about AI visibility in general, not gaming one product.

    The Bigger Picture

    Here's what's really happening: we're shifting from a world where you optimise for search engines to one where you optimise for AI understanding. The skills overlap - good SEO is still good - but the emphasis is different.

    Search engines reward keywords and links. AI rewards clarity, consistency, and reputation. It wants to understand your business the way a smart person would: by looking at everything that's been said about you, checking whether it all lines up, and deciding if you're trustworthy enough to recommend to someone.

    That's actually good news for small businesses that do great work. You don't need a massive SEO budget. You need a clear website, genuine reviews, consistent information across the web, and content that demonstrates you know what you're doing.

    The businesses that start now will have a massive advantage. AI models build their understanding over time - the longer your signals have been consistent, the more confident they are in recommending you. This is a compounding game, and the clock is already running.

    Need Help Getting Your Business AI-Ready?

    At Red Studio, we build websites that aren't just beautiful - they're built to be found, by humans and AI alike. From schema markup to content strategy to Bing optimisation, we can help your Irish business show up where it matters most.

    Get in touch and let's make sure the next time someone asks ChatGPT for a recommendation in your industry, your name comes up.

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